How Technology is Helping Us Get Better at Asking for Help

Written by Patrick C. Kreitzer.

Via Unsplash by Alex Knight @agk42

It’s no secret that it’s difficult to ask for help. “We don’t want to be ashamed of our situation, or come across as incompetent,” said M. Nora Bouchard, the author of Mayday! Asking for Help in Times of Need, in an interview. “So, we work really hard to make sure people don’t see us this way.” You may feel like people have problems of their own too, implying that they have no time for yours. But that can’t be further from the truth. Bouchard asserts that a lot of people are more than happy to provide their assistance, and your situation can improve through talking to someone.

The good news is that asking for help is now easier due to technology. Here are some of the ways technology is helping us ask for help.

Ask help from a computer

If you’re shy about asking for help from another human being you can practice with an AI to get used to the feeling of relying on someone that isn’t you. Computer programs like Cortana, Bixby, and Siri are smart enough to lend you basic support, whether it’s responding to a “how-to” question or to provide you with common facts. Modern PCBs, like the ones found in smartphones, are built with high-density interconnected designs and conductive paths. This grants these gadgets the processing power and battery needed to support AIs, despite their small size. You can also download human-like chatbots like Mitsuku and Dr A.I. to further your practices.

Ask help anonymously

Now that you’ve gotten used to asking for help from an AI, it’s time to take the next step and ask for help from another person. But it isn’t easy to get rid of the incompetency that’s associated with asking, so your next step can be to call for support anonymously. For example, advice app Honest by Ryan Schefske lets people talk to strangers. The user posts a question anonymously — not even a username to separate them from other people — and other users are able to offer up answers. If you don’t mind usernames, then online forums and anonymous chatting apps like Psst are also great places to look into.

Offer help

If you’re still uncomfortable about asking for help because you’re afraid of being a bother, then you should try using technology to offer help to those who ask. This will allow you to experience the enormous benefits of asking for help. The above platforms (forums, Honest, etc.) are good places to start. You can also help people in your neighborhood. This is where Mayo comes in as a communication app that lets you ask and receive help from someone near your location instnatly. For example just moved in to the city and missing a bottle opener for the celebration? Your neighbor probably has that. Stuck at home and baked too much muffins? Many others in your apartment would probably love to help you finish it. It’s the every day things that a quick shoulder-tap can solve, but often the tapping doesn’t even happen now a days in this ever-increasingly-digital world.

Eventually, you’ll find that you’re not bothering anyone by asking for help. It’s their choice if they choose to assist anyway, and those who do are more than happy to help. Studies have found that altruism begins at the baby stage already.

Learning how to ask for help is a process and one that technology can help with. Start by learning how to lean on someone else. Help others to see what it’s like to be on the other side of the conversation. Asking for help will become easier over time.

And hey, did you know, that helping is the best way to start a conversation and building a meaningful relationship with others.

So, About that Loneliness

By Elissa Carey

Photo by Alex Iby on Unsplash

Sometimes after reading the morning news, I become gloomy, however, this morning the news motivated me to want to go out and help people. But I’ve learned that to make a positive change in the world, it’s best to start in our local area. I started by opening up my app, Mayo. Mayo allows people to ask for help from those nearby, as well as respond to requests. It uses geographical location technology so that only people in the same coffee shop as you, or building, can communicate. The app encourages people to do random acts of kindness and inspires selflessness, generosity, and affection. If we could spread these traits to others, perhaps a ripple effect of kindness would take place. According to Dartmouth University, people who engage in random acts of kindness have “23% less cortisol (the stress hormone) and age slower than the average population.”

Many of the bad things happening in the world that are caused by humans are spread because of hate towards one another. The way to take hate out of the picture is to spread love. According to “The Loneliness Cure” by Kory Floyd, a professor who studied interpersonal communication and affection for over twenty years, explains how humans need affection just as much as we need food and water. “Socially disconnected people have social deficits . . . they’re less generous and less willing to help others . . . they also become more aggressive…” (Floyd 145). If we could find a way to reach out to others, many lonely people wouldn’t be as socially disconnected. With the world in a pandemic, loneliness is at an all-time high. According to the Mental Health Foundation in the UK, after the lockdown began 44% of young people aged 18–24 felt lonely, as compared to only 16% before the lockdown. For the most socially connected age group to be this lonely, it’s important that we are supporting and helping each other to the best of our abilities. In acknowledging the pandemic, it’s critical that we spread love, (not Covid-19) by continuing to social distance and wear our masks.

Photo by Etienne Boulanger on Unsplash

To social distance from each other, we rely on technology to continue work; it has become vital to us. A study conducted by the Pew Research Center found that roughly 93% of Americans agreed that not having internet or cell service during the pandemic would be very problematic. The internet and cellphones are where many people are finding solace in their loneliness. What sets Mayo apart from other similar apps, is that it implores users to simply be kind to others. Help others. Spread positivity. If we all spread more kindness, perhaps the news wouldn’t be so disheartening.

PEW Research Center | MARCH 31, 2020

7 Ways to Show Kindness to Your Local Restaurants

by Sarah Takallou

From “mom-and-pop” diners to massive chains, restaurants of all sizes are hurting due to the effects of COVID-19. While restaurants around the country begin to reopen, they are still recovering from the economic turmoil they faced during the complete indoor dining shutdown in March and May and continue to struggle financially while operating on limited capacity in the present day. Despite these challenges, there are a few ways and “little helps” that we, as the consumer, can help the restaurants within our own communities stay alive.

1. Tip, tip, tip!

Keep in mind that most of the servers at your favorite restaurants have been unemployed for the past few months while in door dining was put on pause in order to maintain social distancing orders. Today, they continue to make up for the lack of income that they lost during the in door dining shutdown. Next time you are signing the check, practice kindness towards your server and don't forget to tip.

1. Be mindful of time. 

While operating on limited capacity, restaurants can't afford to host customers that sit for hours ordering chips and water all night (yes, some people actually do this!). Be mindful that tables are now sparse to do limited capacity orders and restaurants cannot afford to lose revenue this way.

1. Be patient.

While it may be frustrating for you that your favorite restaurant may have a longer wait than usual due to limited capacity, know that it is especially stressful for the restaurant owners themselves. These restaurants would love to have you dine in, however sometimes cannot accommodate holding everyone due to limited capacity orders. Make reservations in advance and be patient with your host/hostess.

1. Order takeout, delivery, or curbside service.

While many restaurants may be operating at limited capacity, serving less people at a time on site, their kitchens continue to work hard in the back. Treat yourself right every now and then and order take out from your favorite local restaurants! Whether it's the pizza place down the street or the poke place you have been dying to try, support their business by ordering in. Keep in mind that restaurants prefer when you call them directly versus using a food delivery site such as Postmates or GrubHub due to the fees associated with them, taking a portion of their money from sales.

1. Buy merch.

Many restaurants must get creative when it comes to generating revenue based on a lack of income. Restaurants are now selling mugs, tshirts, baseball caps, and more swag to supplement their revenue. Represent and support your local restaurants by buying merch. Look great and feel better. 

1. Invest in gift cards.

You can either purchase these for yourself to use at a later time or exchange them amongst friends! Purchasing gift cards is a great opportunity to help local restaurants, sometimes without even leaving your home. These small acts of kindness translate into immediate revenue that can drastically help keep a restaurant in your community alive. 

1. Hop on Mayo!

Mayo is now in the process of working with restaurants to create a symbiotic relationship between businesses and their customers. Mayo’s goal, in this context, is to foster more genuine relationships between restaurants and their local community. Click here to subscribe to our quarterly newsletter to stay updated.

Here at Mayo, we believe kindness can be shown in all sorts of ways, big or small. We hope these seven tips can help you show kindness to your local restaurants. 

For a great resource of diverse, local businesses in your community visit https://intentionalist.com/

How to Use Mayo in your Residential Community

by Gabrielle Jamora

When hearing the term “community,” I immediately think of its broad scope and ambiguity when trying to understand what exactly defines a community. In reality, a community is whatever you decide it is. It can be your group of friends, people that you share common interests with, those in your same ethnic group, people in your field of work and in your industry, even people in your same geography. For example, those in your same apartment and residential buildings can be considered a community.

If I’m being honest, I never really considered those that lived in the same building as me as part of my community. Realistically besides my family, they are the closest community I have. Everyday, we walk the same hallways, pathways, open the same front doors, and call the same place home. We are surrounded by one another. I hear their footsteps from upstairs, hear the vibrations from their music across the hall, and hear their dogs barking outside when I open a window. 

We have this community– this group of people living in close proximity to one another. Why don’t we try to take advantage of this? Why can’t we say “hi” or lend a hand to our neighbors?

For example, you might need help or can help others with the following:

• I bought some extra supplies at the store, who wants some free hand sanitizer and masks?

• Did anyone lose their keys in the parking lot? I have them!

• I’m ordering some Uber Eats and need to buy more to get free delivery, anyone want anything?

• I’m locked out of the building, someone please let me in!

As a person who quite often accidentally locks themselves out of the building, it would would have helped me if there was a way to contact the people whose apartment is closest to the door to let me in. Instead I stood there by the front door, knocking and waiting for someone to let me inside. Eventually, someone opened the door for me and apologized that they couldn’t be there any sooner.You’ll be surprised by how many people are willing to lend a hand.

How do you access and alert those in your area and make use of those in your community? The Mayo app makes it easy. Mayo is a communication app that allows you to ask either ask for help or offer help to those in your area. 

Here’s how it works:

1. Download the Mayo app on the App Store or Google Play (no sign ups required!)

2. When you need a little help, post about it :)

3. If there is something you can offer to others, post it on there too!

4. Mayo will alert those around you of your post

5. Get helped/ help someone

Through these small acts, we can make the people around us happier. Who wouldn’t want that? We all need a little help sometime. Let’s try to make use of the community around us and spread kindness. The more people use Mayo, the more helpful it becomes. It’s easy to get your community on board with Mayo, since there’s no sign up required!

Now, when I use Mayo, I think of the community around me and how we can help each other. Mayo is spreading kindness in these areas around me!

Check out this map to see where Mayo is in your community. If it isn’t there, you can start!

Although you may have never considered the people living around you as a community, we can try to make the experience of living close to one another as best as possible, one interaction at a time.